Our friends at J.D. Power and Associates — yes, J.D. Power and Associates and TruPri¢e really do keep in touch with each other — surveyed greater than 11,500 airport car rental counters all over the United States for their 2010 Rental Car Satisfaction Study and have declared who is the best, where and why.
Among the many criteria used by J.D. Power and Associates is the reaction by passengers regarding costs and fees of car rentals.