Revenge of the Rental Car Agents?

Is it possible for rental car agents to make up rules as they go along, hike the cost of your rental car rate, and even charge ancillary fees unexpectedly — simply because you were not nice to them, or perhaps for no reason at all?

According to Christopher Elliott, it is possible — and he lists how you can mitigate or avoid altogether five tricks and surprises that rental car agents can play on you.

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